Early in July this year, my wife and I, together with our dog, were holidaying in Devon and unfortunately had to attend a family funeral in Hampshire and travel back the same evening.
We only wanted to leave the dog for the afternoon (1pm to about 6.30pm) and although Difford normally closes at 5pm , Pippa said she would gladly have him for the afternoon and be available for me to pick him up whenever I could after 6pm. When I picked him up, (despite being a rescue dog and hating being away from us), he was happy and contented.
The willingness to extend opening hours for our convenience and the mood/condition of 'his lordship' when I picked him up speak of a high level of care, both for the animal and the customer.
Thank you Pippa - wonderful! |